Thank you for your e-mail regarding our proudcts.

You will always see the stains under a black light. The urine permantely stains the carpet, however you will only be able to see it with a black light.

Under the light a dull stain is a treated stain a brighter spot is untreated.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 10 months ago by

DianefromCustomerCare

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hardwood floor

If I saturate the rug, will it damage the hardwood floor underneath. Will it help if I apply product directly to backing of rug since I have already peeled it back? Thanks

Dog owner: Yes

Cat owner: Yes

Bird owner: No

Small animal owner: No

asked 1 year, 9 months ago on General stain questions by

speters

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Stain & Odor Remover

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answer 1

Thank you for your e-mail regarding our product, Nature's Miracle.

Our product will not harm the floor under the carpet.

It should be applied on the top of the carpet, wet enough to go to the padding and the floor

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 8 months ago by

DianefromCustomerCare

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Question

Will Nature's Miracle completely remove the stain so it is no longer visible with a black light?

I discovered old dog urine spots on a carpet. I have used Nature's Miracle for a long time and have been satisfied with the results. I recently purchased a black light. I have used Nature's Miracle repeatedly on the carpet and while you can't smell the urine or see it by the naked eye, when I shine the black light on the spots, you can see them in the carpet. Is Nature's Miracle suppose to remove 100% of the soiled area or will remanents of the spot will remain under the black light. Thank you.

Dog owner: Yes

Cat owner: No

Bird owner: No

Small animal owner: No

asked 1 year, 8 months ago on General stain questions by

brenda

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answer 1

Thank you for your e-mail regarding our Nature's Miracle Products.

Your stain will always show with a black light. A new stain wil show bright an old treated stain will show dull. You cannot see these with the naked eye, The animals urine burns the fibers of the carpet.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 8 months ago by

DianefromCustomerCare

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Question

what product would you recommend for a grease stain on a carpet. would your product work on stains other than pet stains?

Dog owner: No

Cat owner: No

Bird owner: No

Small animal owner: No

asked 1 year, 8 months ago on General stain questions by

honeybunny

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answer 1

Thank you for your e-mail regarding our product Nature's Miracle.

This product works on Protein Stains. It may help with the grease it would not hurt to try it.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 8 months ago by

DianefromCustomerCare

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How long should I wait between applications of Nature's Miracle to (old) hardwood floors?

I've moved into an apartment with several areas of seriously strong (and possibly old) cat urine odors. I poured nature's miracle urine destroyer on some areas where I think the problem is originating and set fans up to help the drying process. I'm wondering if I should be waiting 2 weeks before applying again or can I do it sooner? I'm desperate to get rid of this smell...Did I purchase the wrong product?

Dog owner: No

Cat owner: No

Bird owner: No

Small animal owner: No

asked 1 year, 6 months ago on General stain questions by

Anonymous

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Just for Cats™ Urine Destroyer

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answer 1

Thank you for your e-mail regarding our product.

You should wait until the area is dry then you can re-apply. We suggest that you let the product air dry. The product can take up to two weeks

Since this is a Hardwood Floor I would suggest you using Nature's Miracle Dual Action Hard Floors

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 6 months ago by

DianefromCustomerCare

Products from my answer

Dual Action Hard Floor Stain & Odor Remover

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Why can I still see the stain under a black light?

I used the Nature's Miracle Black Light and treated the urine spots that it detected. The odor is gone, but I can still see the stain under the Black Light. Why is the stain still there?

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

asked 1 year, 6 months ago on General stain questions by

Anonymous

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answer 1

Unfortunately the stains will always show with a black light. The ammonia in the urine permanently damages the carpet fibers. Once damaged, a black light will always show the discoloration caused by the stain. A stain that has been cleaned will appear duller when exposed to a black light than an untreated stain.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 6 months ago by

BrianfromCustomerCare

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Question

Will your products remove dog urine stains from hardwood floors?

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

asked 1 year, 6 months ago on General stain questions by

Anonymous

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answer 1

If you are trying to remove lingering odors on hard floors we would recommend using Nature's Miracle Dual Action Hard Floor Stain & Odor Remover this product was formulated to be used on hard surfaces. The ingredients used in this product are different than the ingredients used in our other stain and odor removers and have been selected to eliminate odors from hard surfaces, like floors without leaving residue behind.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 6 months ago by

BrianfromCustomerCare

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How do I get rid cat urine stains?

My cat urinated on the concrete floor and on a nylon backpack. Can I rinse these well with water and blot with paper towels and dry, to get rid of cat urine, or will this set the stain?

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

asked 1 year, 6 months ago on General stain questions by

Anonymous

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answer 1

Our recommendation would be to be blot up as much urine as possible with a dry paper towel and then apply Nature's Miracle Urine Destroyer to the items that have been soiled. To ensure that the stains and doors will be removed successfully follow the instructions of the bottle.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 6 months ago by

BrianfromCustomerCare

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Question

What is the best way to use Nature's Miracle to eliminate stains?

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

asked 1 year, 6 months ago on General stain questions by

Anonymous

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answer 1

Directions for using Nature's Miracle Stain & Odor Removing Formulas:

Before Using: Test surfaces to be treated for color fastness by applying to a hidden area; wipe with a cloth. If color is removed from the test area, do not use on those surfaces.

Always use at full strength. Always use Nature’s Miracle Stain & Odor Remover first. Other cleaners and detergents may fail and chemically “set” stains that will be impossible to remove.

FOR STAIN REMOVAL: Wipe up as much of stain as possible, then thoroughly soak stain with Nature’s Miracle Stain & Odor Remover. Wait five minutes then, wipe away stain with a cloth. For tough stains, use a stiff bristle brush. If stain is not completely removed, re-soak area and allow Nature’s Miracle Stain & Odor Remover to work for one hour, then wipe stain with a cloth.

FOR ODOR ELIMINATION: Wipe up excess odor-causing material. Then, thoroughly soak the entire area with Nature’s Miracle Stain & Odor Remover. For carpets, apply enough to reach the urine penetration in the pad and floor. This may mean lifting carpet and applying directly to the pad and floor. Depending on the air circulation, carpets and upholstery may take up to 2 weeks to dry completely. If after 2 weeks there is still an odor, it means that Nature’s Miracle Stain & Odor Remover did not reach ALL the odor-causing material (e.g.: urine). Pinpoint odor source and repeat cleaning process.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 6 months ago by

BrianfromCustomerCare

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Removing old dog urine from carpet

We have a dog that has marked in several rooms. To remove the odor from the carpet can we just use the deep cleaning carpet shampoo ( we are going to shampoo all the carpets anyway) or do we need to pre or post treat the spots with another product as well. What do you recommend.

Dog owner: Yes

Cat owner: No

Bird owner: No

Small animal owner: Yes

asked 1 year, 6 months ago on General stain questions by

Anonymous

Products related to my question

Deep Cleaning Carpet Shampoo

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answer 1

Thank you for your e-mail regarding our products.

You can use just the Carpet Shampoo. Make sure it dries completely before you let pets back on the carpet.

You want the marking smell to be completely gone or they may mark again

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 6 months ago by

DianefromCustomerCare

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