Thank you for your e-mail regarding our product.

On a wood floor I would use Nature's Miracle Dual Action Hard Floors.

You would spray and wipe and repeat if necessary.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 11 months ago by

DianefromCustomerCare

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Dual Action Hard Floor Stain & Odor Remover

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Re: Dual-Action Hard Floor

How should I use this product to successfully remove cat urine odor from grouting in a tile floor?

THANK YOU VERY MUCH.

Sally

Dog owner: No

Cat owner: Yes

Bird owner: No

Small animal owner: No

asked 1 year, 10 months ago on Dual Action Hard Floor Stain & Odor Remover by

Sally

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answer 1

Thank you for your e-mail regarding our product,

You would wipe up the mess with a paper towel. Then you would spray the product on tile and wipe away you can repeat if neccessary.

You should always color test our products

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 10 months ago by

DianefromCustomerCare

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Question

what product would be used for a dog urine stain on a ceramic floor (has a hard wood appearance)? Would same product work with dog vomit?

The stain almost looks like a thin film on the tile that will not disappear.

Dog owner: Yes

Cat owner: No

Bird owner: No

Small animal owner: Yes

asked 1 year, 10 months ago on Dual Action Hard Floor Stain & Odor Remover by

dfclarke

- USA

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Dual Action Hard Floor Stain & Odor Remover

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answer 1

Thank you for your e-mail regarding our product.

The Dual Action Hard Floor is the correct product, however we strongly suggest you color test all surfaces.

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

answered 1 year, 9 months ago by

DianefromCustomerCare

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Question

Nature's Miracle for Wood Paneling

Can Nature's Miracle be used for cat urine odor around the baseboards and lower half of wood (laminate) paneling in a basement?

Dog owner: Yes

Cat owner: Yes

Bird owner: No

Small animal owner: No

asked 1 year, 7 months ago on Dual Action Hard Floor Stain & Odor Remover by

Tina

- MD

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answer 1

Thank you for contacting Nature's Miracle. Yes you absolutely can apply Nature's Miracle around baseboards and on wood paneling. You can use our Dual Action Hard Floor spray or our Urine Destroyer on those areas.

If you have any further questions please feel free to contact us.

Dog owner: No

Cat owner: Yes

Bird owner: No

Small animal owner: No

answered 1 year, 7 months ago by

JeanettefromCustomerCare

- New York

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Question

Hardwood Floors

I currently use Dual Action Hard Floor cleaner...I use this product throughout our house and it works very well to remove heavy residue as well as pet stains from our hardwood floors.
We truly only use it for hardwood floors.
Do you sell this product in a larger container?
Or is there another product that works as well ( is the same...simply called something else perhaps)this that is sold in the larger gallon size.
Please let me know.
Thank you.
Have a great day.
Yvette

Dog owner: Yes

Cat owner: No

Bird owner: No

Small animal owner: No

asked 1 year, 2 months ago on Dual Action Hard Floor Stain & Odor Remover by

Anonymous

- boston

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answer 1

Hello -

We definitely recommend using the Hard Floor Cleaner on hardwood. It is specially formulated for hard floors and will work better there than any of our other products. Unfortunately, it's only sold in the 24 oz. container at the moment, but we will pass along your interest in a larger bottle to our marketing team.

Thank you for your loyalty!

Dog owner: Yes

Cat owner: Yes

Bird owner: No

Small animal owner: No

answered 1 year, 2 months ago by

AmyfromCustomerCare

- Cincinnati

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Question

does the dual action hard surface cleaner remove stains from concrete

My puppy has been going to the bathroom on the concrete patio and there are now stains will this product remove the stains or can you suggest a better product to use

Dog owner: Yes

Cat owner: No

Bird owner: No

Small animal owner: No

asked 1 year, 1 month ago on Dual Action Hard Floor Stain & Odor Remover by

ally

- Edmonton, AB

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Dual Action Hard Floor Stain & Odor Remover

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answer 1

Hi Ally - yes, you may use Nature's Miracle on concrete. You'll need to use a significant amount to saturate the area, and then also saturate a bath towel and lay it over the treated area. When the towel is completely dry the problem should be resolved.

If the patio isn't covered, you might want to place a covering over the area while it's drying - Nature's Miracle can wash away if it rains.

Good luck, and please let us know further questions. Thank you.

Dog owner: Yes

Cat owner: Yes

Bird owner: No

Small animal owner: No

answered 1 year, 1 month ago by

AmyfromCustomerCare

- Cincinnati

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NM Dual Action Hard Floor Prodcut

I am involved with dog rescue (PLUTO Rescue of Richmond County, Staten Island, NY) and foster dogs until they can find their forever homes. I currently am fostering 4 dogs plus I have 5 of my own. Obviously there are many accidents in the house & I have wood & ceramic tile floors through out. I use the regular NM because it comes in 1 & 1 1/2 gallon bottles. PLEASE, PLEASE is there any way to purchase the Hard Floor product in larger sizes than the 24oz.? I can't afford to buy the smaller bottles as opposed to the gallons.
Thank you for any guidance you can afford me.

Dog owner: Yes

Cat owner: No

Bird owner: Yes

Small animal owner: No

asked 11 months ago on Dual Action Hard Floor Stain & Odor Remover by

lolasmom116

- Staten Island, NY

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Dual Action Hard Floor Stain & Odor Remover

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answer 1

Hi lolasmom -

I'm sorry, but those are the only sizes we offer at the moment. I will share your suggestion with our marketing team for consideration.

I can also recommend signing up for our email newsletter at www.ilovenaturesmiracle.com and "liking" our Facebook page. While we don't issue traditional coupons, we do often email coupons and special deals to subscribers, and those might help.

Thank you!

Dog owner: Yes

Cat owner: Yes

Bird owner: No

Small animal owner: No

answered 11 months ago by

AmyfromCustomerCare

- Cincinnati

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Question

Use of Hard Floor Cleaner on Laminate Flooring

Can the Hard Wood cleaner be used on wood laminate flooring? If so, can it be mopped on? We have inherited two cats from my mother-in-law who are very dear, but have definitely upset the other kitties in our household. The result has been a mess of accidents on our laminate flooring and baseboards. We're trying to find a solution before we have to being replacing sections of the floor. Please help!

Dog owner: Yes

Cat owner: Yes

Bird owner: No

Small animal owner: No

asked 9 months ago on Dual Action Hard Floor Stain & Odor Remover by

CrzCatLady

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Dual Action Hard Floor Stain & Odor Remover

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answer 1

Thank you for contacting Nature's Miracle. Yes you can use the Nature's Miracle Hard Floor on your laminate flooring. The best way is to just spray it on heavily or pour it on, leave it sit for about 20 minutes or so, then you can dry mop the excess and leave it wet to completely air dry.

Dog owner: No

Cat owner: Yes

Bird owner: No

Small animal owner: No

answered 9 months ago by

JeanettefromCustomerCare

- New York

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Question

refill size for Nature's Miracle Hard Floor Cleaner

PETCO employee couldn't find gallon refill size for your Hard Floor Cleaner - a size that I'd very much need as we have many pets who continually soil our laminate/vinyl floors. If Nature's Miracle does not make a refill size of this wonderful product, is there a comparable NM product equally safe and effective for laminate/hard flooring? It is not economical for me to keep purchasing the 24 oz trigger spray bottle as I go through it fairly quickly. Thank you for any guidance you may offer!
Cathy in Long Island, NY

Dog owner: Yes

Cat owner: Yes

Bird owner: Yes

Small animal owner: Yes

asked 2 months, 3 weeks ago on Dual Action Hard Floor Stain & Odor Remover by

Anonymous

- Woodmere, NY

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answer 1

Thank you for contacting Natures Miracle. The company is currently in the process of making the Hard Floor cleaner in gallon size. In the meantime you can actually use our original formula the Nature's Miracle Stain & Odor Remover as a refill as well it is safe enough to use on your type of flooring.

Dog owner: No

Cat owner: Yes

Bird owner: No

Small animal owner: No

answered 2 months, 3 weeks ago by

JeanettefromCustomerCare

- New York

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Question

Use on sub floor compressed wood or particle board

If we remove old carpet and pad and see stains from a previous pet - I think the product you would recommand is the Dual action Hard Floor but I want to make sure you can use it on compressed board/particle board and how many square feet should the 24 oz bottle cover roughly?

Thanks

Dog owner: Yes

Cat owner: Yes

Bird owner: No

Small animal owner: No

asked 10 months ago on Dual Action Hard Floor Stain & Odor Remover by

TDavis

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Dual Action Hard Floor Stain & Odor Remover

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answer 1

Thank you for contacting Nature's Miracle. Just so you are aware, if you use the product on untreated surfaces, there is a potential for staining. If you are going to put new carpet on top and do not mind if it stains than you can use the Dual Action Hard Floor product or any of our other Nature's Miracle products as well. Generally speaking, 1 gallon of the product (when using on carpeting) treats a 3' x 3' area. With flooring we say to double that. Spraying it on will not be as effective here because particle board is extremely porous and the liquid will spread so I would recommend pouring it directly on.

Dog owner: No

Cat owner: Yes

Bird owner: No

Small animal owner: No

answered 10 months ago by

JeanettefromCustomerCare

- New York

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